Records Information Clerk (Contract)

The Team you are Joining – Who We Are:

The Halton Regional Police Service contributes to the safety and well-being of more than 620,000 residents in Halton Region which includes the Towns of Milton, Halton Hills and Oakville, and the City of Burlington. It is our continual pursuit of excellence that keeps Halton at the forefront of policing and as a leader in the public safety arena. Through upstream approaches, partner collaboration, training, community engagement and a strong focus on inclusion and diversity, we have been able to maintain Halton’s status as the safest Canadian municipality with a population of 100,000 or more. This is exemplified through deep collaboration between our growing team of over 1,100 members and our residents, businesses, non-profit organizations, and municipal governments.

About the Role – How you will Contribute to the Service: 

Halton Regional Police Service is hiring a talent pool of Records Information Clerks (Temporary as Required) for our late September 2026 hire intake group. 

About the Role – How you will Contribute to the Service:

The Information and Records team is excited to recruit up to six (6) Records Information Clerks (temporary as required) to play a vital role in supporting our Service. This is your opportunity to step into a fast-paced, high-impact environment where your work directly supports frontline policing and public safety.  In this dynamic role, you will be responsible for maintaining and updating records submitted by the Halton Regional Police Service (HRPS) within the Canadian Police Information Centre (CPIC) and NICHE Records Management Systems. Leveraging your strong multitasking abilities and interpersonal skills, you will serve as a trusted ambassador—providing critical information and administrative support to HRPS officers and partner police services.  If you thrive under pressure, take pride in accuracy, and are driven to make a meaningful contribution, this is your chance to be part of a collaborative and purpose-driven team. Join a team where your precision, professionalism, and responsiveness directly contribute to safer communities and more effective policing.

Here’s What you’ll Get to Do: 

• Maintain the CPIC system and all relevant entries by adding, modifying and removing records from CPIC and Niche files as requested by HRPS Officers.
• Receive and redirect narrative CPIC messages to and from HRPS Officers, Districts and outside Agencies.
• Complete data entry from various sources including entering arrests, charges, occurrences, and follow-ups received within the Records Management System
• Processes queries through CPIC, NICHE, Police Automated Registration Information System (PARIS), and Police Information Portal systems. Confirm entries and relay information, such as charges involved, probation conditions, and cautions to HRPS Officers.
• Research and compile information from HRPS records, as requested by HRPS Officers and other Services. Make decisions on disclosure and vet information as required.
• Provide technical support to Uniform Personnel on CPIC, HRPS, and Information and Records Services policies and procedures.
• Provide back-up for other Information and Records Services positions as required.
• Other related duties as assigned

What you will Bring to the Role:

Education, Certifications and Qualifications: The ideal candidate must be available to work days, nights, and weekends. A high school diploma is required. Advanced computer skills are essential, including strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.). Experience with database systems and electronic records management is an asset. A postsecondary diploma or degree is considered an asset.

Previous Experience, Knowledge and Skills: The ideal candidate will have a minimum of one (1) year of experience in a customer service or administrative role within a computerized environment, preferably in records or data entry. A high school diploma or equivalent is required. The candidate must demonstrate strong verbal and written communication skills, with the ability to interact effectively with the public and work collaboratively as part of a team. They should possess excellent attention to detail, including the ability to proofread, interpret data, and extract key information accurately. The ability to manage multiple tasks in a fast-paced environment is essential. The successful candidate will also demonstrate professionalism, tact, and discretion when handling confidential information, and be capable of providing clear information while supporting the consistent application of policies and procedures.

Work Schedule Requirements: Availability to work 12-hour rotating shifts in a 24/7 environment, including days, nights, weekends, and holidays.  Schedule may include rotating cycles (e.g., two-day shifts, two-night shifts, followed by days off). Hours may vary based on operational needs, including coverage for absences and staffing shortages. This role resides at HRPS Headquarters location in Oakville on-site and is not eligible for hybrid work arrangements.

**Various skill assessments (i.e. Grammar, Spelling, Test, Speed & Accuracy Typing etc. may be administered as part of the selection criteria** Note: The successful applicant will need to pass a background check to the satisfaction of the Service which will include but not limited to reference checks with previous employers, verification of educational achievements, and a criminal background screen etc.

What We Offer:  We offer the opportunity to join a progressive work environment with a leading police service.  Our Service is committed to the values of Trust and Respect, Integrity, Accountability, Excellence, Teamwork and Justice.  The potential of future continuing full-time opportunities exists. With that status, we provide our employees with a competitive salary and access to some training and development opportunities, onsite fitness opportunities, access to wellness resources and participation in a defined benefit pension plan – Ontario Municipal Employee Retirement System (O.M.E.R.S.).  This position is based out of our Oakville Headquarters facility which is located at the QEW and North Service Road West. 

Salary:   $45.14 hourly and 4% vacation pay.  

Projected Recruitment Timelines:

• May 8, 2026– May 22, 2026: Online application period

All applicants are required to complete and submit the following as part of their application: Complete the online questionnaire, submit written submission, resume and cover letter.  Once you have successfully submitted your application, you will receive a confirmation email informing you that your application has been received. 

• May 25, 2026 –June 4, 2026: Resume screening
  Applicants will be reviewed and assessed based on the qualifications and experience outlined in the job posting. Those who most closely meet the criteria will proceed to the next stage of the selection process.
• Week of June 5-June 9, 2026: Online assessments
  Shortlisted applicants will be required to complete various assessments, including speed and accuracy typing tests, and proofreading exercises etc.
• ***June 15, 2026: Mandatory presentation and mini-interviews (evening session) Shortlisted applicants will be invited to attend a “mandatory session” that includes a presentation and brief interviews.
• Week of June 25 -July 3, 2026: Shortlisted applicants will be invited to participate in-person interview conducted by a panel (during business hours)
• Week of July 28, 2026: Applicants will be notified of there applicant status via email
• Week of July 28, 2026: Pre-employment checks
  Comprehensive pre-employment screening will be conducted, which may include reference checks, background verification, and other relevant evaluations.
• September 21, 2026: Anticipated start date

How to be Considered for This Exciting Opportunity:

Please apply online quoting Competition # 38-C-26 by May 21, 2026.  All applications must be submitted to the Service’s on-line system (https://haltonpolice.talentpoolbuilder.com) to be considered for this vacancy. 

This posting is intended to support both current temporary operational needs and anticipated future hiring opportunities. Some positions are for the September 2026 intake, while other applicants may be considered for future hiring needs, with an anticipated intake class in early 2027. 

We do not use artificial intelligence (AI) tools to screen, assess, rank, or select candidates at any stage of our recruitment or hiring process. All applications and candidate evaluations are reviewed directly by our staffing team.

The Halton Regional Police Service strives to be an accessible and inclusive organization.  We are committed to fairness and equity in employment and our recruitment and selection practices.  We encourage and welcome applications from all who may contribute to the further diversification of our organization. Should you require an accommodation under the Ontario Human Rights Code (OHRC) and/or the Accessibility for Ontarians with Disabilities Act (AODA) during any stage of the recruitment process, we will work with you to remove any barriers. Please do not hesitate to let us know by contacting us for assistance at civilianrecruiting@haltonpolice.ca.

We thank all applicants for their interest in joining our organization.   Only those who are selected to advance through the recruitment process will be contacted by our team.